The personnel are very professional, courteous & knowledgeable! I have never had any issues with this provider of electronic waste disposal services - they do an excellent job every time!! They will help you find solutions to your problems as well as provide advice about how best to get rid of all types of ewaste (as long it is not hazardous). Highly recommended for anyone looking into disposing their old electronics in Wisconsin or anywhere else within US borders that has regulations concerning what can be disposed via recycling programs/services offered by local municipalities.- No complaints here so far.