I like how easy it is to use, even if you are not very tech savvy! The customer service has been great as well!! This program allows us at work for our employees in house training sessions with ease of access via computer or phone using this software only. We have had no issues so far but we do plan too expand its usage soon once more departments get onboarded into their own programs/courses (we've already started). It's saving time when teaching courses by providing resources online instead having people come out physically to trainings / classes etc..