I like how easy it is to use, they have great customer service! We love that we can create our own community plan with them! I wish there was more options for customizing the website layout. It would be nice if you could change your header image or add text in different colors. Sometimes when someone posts something new, it doesn't show up right away. You need to refresh the page for it to appear. This isn't always an issue but sometimes it does cause me some confusion. The benefits are being able to easily share information about projects and having access to other members' skills and knowledge.