It is simply not added to devices. Whatever I did within two days after the purchase - until I saw that those who bought the same problem. Thanks ! Then continue to sculpt stickers about Alice's support for unverified products. Has pros: All as customers write - one of the best models of vacuum cleaners today. Cons: This is a claim rather to . This vacuum cleaner DOES NOT WORK WITH ALICE. And for me this is a huge joint, because it was one of the main criteria for choosing a vacuum cleaner.