UPDATED April 2018 - Seller refunds $ plus postage. They were polite and friendly throughout the process. MARCH 2018 - Don't waste your money! I ordered 5 of these for a jewelry class I was teaching. When the first one didn't crimp I figured it was just an accident but NONE of the pliers crimped. All of the pliers did NOT hold, even after trying different wires and crimps. I have a similar pair (different brand) that I have used for years and have never had a problem.
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