I used Matroids as part of my work at an organization where we were trying to develop software for detecting objects within images captured by our field devices (think IP cameras). The team was very helpful when it came time to configure the product so it could be deployed throughout the organization. They also had some great tutorials available online which helped us get up and running quickly with their product. If there is anything about this tool that I don't like then its mainly because I didn't have enough experience using tools similar to what they offer. So while I haven’t found one thing specifically dislike, I wish I knew more about how to customize features or make enhancements to existing features. We are able to identify objects such as employees, vehicles, equipment, etc. As well as provide real-time notifications regarding those items. This has allowed us to reduce down response times from incidents.