The ability to track all deployments for our department with one tool is very helpful when trying to keep up-to date in regards to manpower needs as well as overall workloads across multiple departments within my agency. I have not found any downsides that are specific enough at this time but am looking forward to future updates from their team! We use it primarily to monitor deployment schedules so we can make sure there aren't gaps or overages between employees being deployed out into various areas throughout our state.