The ease at which I was able figure out how this works, as well as its ability for multiple users within one account (I have 5). It saves me time! Having so many people use this software has been great because now when we do our monthly financial report/balance sheet etc., everyone can contribute their individual information without having too much hassle from my end or being confused by things they don't know about yet like depreciation schedules. There really isn't anything negative here; however if there were any issues i would be more than happy go ahead contact us anytime through Live chat option available throughout all hours during week days. We are using it internally mainly just doing basic bookkeeping such as balancesheet / P&L statements but also invoicing clients via an email link once per month - no big deal though since nothing serious going wrong right?