I have been with Lucy for about 5 years now, as an employee or consultant; they are always reliable to provide me excellent training materials that keep my employees abreast of current threats in our industry sector (financial services).
It's hard sometimes when you're working from home because it can be difficult keeping up-to date at times but their team is very responsive! We use them regularly - not only do we receive great content every month/quarterly etc., there has also never ever even once where i've had any issues getting hold of someone who could help resolve something quickly within hours rather than days which was one time previously so far :) Highly recommended if your looking into security awareness programs!! Also good value compared other providers out market place too.