There is nothing that I dislike about this software, it's really easy to use with great support when you need help or have questions! The only thing we are doing differently now would be adding more modules into our stack (we're looking at Slack right nw).
It has been super helpful in tracking all of my marketing efforts across multiple channels including content creation/publishing via WordPress as well other social media platforms like Facebook & Instagram - which was very important since those were some areas where previously there wasn't much visibility so having these tools helps us see what kind activities bring traffic back through specific sources / pages etc., plus they give me analytics data too if needed!! This tool allows someone without any tech skills but still needing an effective way to track their online presence easily by giving them access from anywhere anytime just using mobile devices, desktop web browser even while away from home :) Great product overall.