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Jordan, Amman
1 Level
482 Review
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Review on πŸ“ž Panasonic KX-TG4321B: Expandable Digital Cordless Answering System with Single Handset - 5.8 GHz by Penny Lewis

Revainrating 1 out of 5

If I could give zero stars it would be

I bought two of these phones to install Linksys analog VOIP adapters in my home. After deploying Power over Ethernet (POE) 802.3AF IP phones from Grandstream and Astra, setting up a VOIP PBX with 3 POTS lines in an A/D trunk card, setting up QOS on my main home switch (A Cisco 3550) and deploying POE switches where required, with QOS the home is now connected to all phones based on VOIP Ethernet. I have # tried using SIP based WIFI phones but they are not yet ready for encryption. So I installed two Cisco Linksys PAP2T analog to SIP digital converters that communicate with the PBX via SIP through a proxy. Each PAP2T accepts 2 regular phones as each has 2 FXS ports. Ironically, all of my IP phones, IVR, trunking, and web conferencing work just fine. But my analog Panasonic phones don't. One had problems after a month of use. Press the hands-free button, the phone will restart immediately. Another problem is that when you try to dial a number and the phone is busy and you hang up and redial the number like any other phone, sometimes the message "line busy" or "cannot connect to base" appears becomes. The second phone works. well in the same room as the base. This can become an issue when I walk into the next room (20ft through 2 walls) or go down 20ft as the room below is directly below the receiver. my ability to hear my remote speaker but it cannot hear me. Resetting the base and phone solves the problem for now. The irony is that my wife is furious that the phones are unreliable and blames it on a "complicated phone system" that works well! She can see the phone's initial reset when she presses the speakerphone button, but she was convinced it was a problem with the PBX or Linksys adapter. So I took a second phone and unplugged one of my phone lines from the PBX. I connected the phone base directly to the telco port on my Fios ONT. So now he was working on a line running the old 2.4 GHz phone system. Same problem. BTW my VOIP PBX is replacing a dead Panasonic 4 line 2.4Ghz PBX which has served me well. But these Panasonic phones really poisoned my idea of Panasonic. I will try another brand and eat this one. I'm very surprised as there have been many positive reviews from Revain customers and I usually keep a good eye on reviews from other users, especially when there were a lot (>40) when I bought it and the rating is 4 stars. However, I saw that some people had problems as well. Some discussed the issues in their reviews. I followed their rating 2 and 3 times to say how bad it is but still gave it a 4 star rating? What about it? If everyone did that, the stars would be utterly meaningless. I recommend trying another manufacturer. Too many other brands to take the risk. A phone is broken, OK. Two. Not very good.*** UPDATE: I upgraded to a VTech DECT 6.0 DS6111 and bought it directly from VTECH. These phones don't require a dedicated phone, they're standalone phones, don't have an answering machine, but do have a Find Me button and a voicemail indicator that lights up when the phone company provides you with voicemail (which many companies do today). This phone works throughout my house and even in the back of my yard which is about 130 feet from the indoor base. They only support 5 frequencies but that shouldn't be a problem. You can buy up to 4 phones that share the same phone line and can communicate with each other internally. In my case I use 4 as DLINK Fxs port expanders and that works great too. It's easy to store with a speed dial/local number, a mute button (some companies are turning this feature off for some reason) and a speakerphone button. At $39 each, this is a great deal. If you need an answering machine, please visit the website, there are models in the DS611X range that also have an answering machine base. Much better. I threw Panasonic devices in the "ebike trash" as it was too late to return them and I didn't sell them on ebay when I had problems with them. So now they're recycling $200 worth of e-waste.

Pros
  • Wide range
Cons
  • Hard to remember but it was