I like how easy it was once we got used with this system that no one would know what you were doing unless they had an open case assigned or even looked at your log in time prior date from their own computer (computer logged them into our software). Also very convenient since there are so many different options/layers available depending upon which department officers want access too! There isn't much about Cody IPPSS i do not enjoy using however if anyone has any suggestions as far improvements go feel free because other than just being able fix bugs sometimes these issues can be fixed by someone else who knows more then me regarding coding etc... but most problems seem relatively simple when looking through some documentation material provided within website itself along side videos tutorials included during installation process help out tremendously!! As mentioned above ease knowing people donot have direct contact nor see logs via phone calls made either internally between departments ect.. It also helps save money having.