I like that they are able to customize their service for my business needs, which is very important in today's day an age! They have been great at keeping us updated as we go along with our project (we've used them twice now). Nothing really - it has all worked out well so far! If you want someone who can help your small or medium sized organization create social media campaigns then look no further than Fifteen Four B!. We're using this product right now because of its ability to integrate into other systems such as HubSpot & Marketo.