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Ecuador
1 Level
697 Review
50 Karma

Review on SolarEnz by Cedric Ford

Revainrating 1 out of 5

A Disappointing and Discouraging Experience with Sustainable Living at SolarEnz

I had heard great things about SolarEnz, an online business that caters to people who are enthusiastic about green living and sustainable practices, so I couldn't wait to give it a try. Nonetheless, my interactions with the business left me with a feeling of dissatisfaction. Although the website advertises having a large selection of products, I was disappointed to find that many of them were either sold out or not accessible for purchase. In addition, the prices were significantly greater than those that I had seen for products that were comparable on other websites. It was with great dismay that I discovered upon its arrival that the solar-powered fountain that I had ordered for my garden had been broken while in transit. I had made the decision to order the fountain. When I attempted to get in touch with customer support, I was met with lengthy wait times and representatives who were unable to assist me. It was a frustrating and time-consuming procedure that ultimately took more than a week to complete, and during that time, I did not receive a replacement. Even after receiving the alternative, I discovered that the product's quality was still inadequate. The fountain did not have the strength that I had hoped for, and its functionality was not as good as that of other solar-powered fountains that I had seen. My time spent with SolarEnz was, on the whole, a negative experience. Despite the fact that I admire their commitment to environmental responsibility, I was left with a negative perception due to the limited availability of products, the high prices, and the poor quality of customer service. I would not suggest doing business with this retailer to anyone who values convenience and pleasure in their consumer activities.

Pros
  • Free and lightning-fast delivery
Cons
  • There is a restricted supply of certain merchandise.