I like that it's very user friendly for both customers as well employees! It works great with our POS system so we don't have problems there anymore either!! The only thing i dislike about this app was you can not add multiple items at once in your order which makes things difficult when creating an aditional line item or adding more food options (ie appetizers). This has made ordering quicker but sometimes people get confused if they are doing something wrong because of how easy everything seems too do nowdays. We've been able use smartorder since day one & everyone loves being part og such amazing service. !