The way they work with you to make sure your vision comes through in their designs, as well how quickly after I send them my initial sketches do we start working together! They have been so helpful getting me from concept ideas all of which are great but not exactly what i had envisioned into something that really works for both myself AND clients!! Their prices can be expensive sometimes (especially when compared against other companies) however this doesn't seem too much different than many larger agencies out there who charge similar rates or more per project/client interaction - worth it if done correctly though. This seems like such basic info yet people still struggle finding someone reliable enough without being over priced OR under performing. !