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1 Level
1355 Review
47 Karma

Review on IT Services CPQ by Sean Purnomo

Revainrating 5 out of 5

Convenient way for managing business operations

I like that they are able to do everything in one place - quotes/estimates etc., contract management (including contracts with customers), invoicing. They're also very friendly when you have questions or need help getting something set up! Some things could be improved such as having more options available during quote creation. For example, there doesn't seem to be an option between fixed price & hourly rates. Also, sometimes their system gets slow while working so if your website isn't fast enough this can cause some issues too. Having all these tools together makes life easier than doing them separately elsewhere.

img 1 attached to IT Services CPQ review by Sean Purnomo



Pros
  • Excellent customer service
  • Very responsive team at both sales support level AND technical implementation levels.
  • Good customizable toolset for easy use by non technical personnel
  • Great integration wth other systems used within my organization ecomerce portal is great; we'd love it better integrated into our ERP software but i'm sure its
Cons
  • So-so