Review on 💾 Samsung 32GB 80MB/s EVO Select Micro SDHC Memory Card: Reliable Storage for High-Speed Performance (MB-ME32DA/AM) by Joe Michels

I am what you do now; I did too. You read bad reviews to see if you can spot a pattern before making a purchase. , available. Look at all the positive reviews!" So did I. This SD card worked great for 18 months. Until then. Luckily I only used it to store music on my phone, which I <mostly> backed up to my PC One day my phone didn't recognize it anymore I went through the procedure: 1) Restart the phone 2) Remove and reinsert the card 3) Try it on the laptop in the card reader This option worked, at least so I could copy the files to my computer I've followed all the protocols to reformat the drive but none of them worked, not even the independent formatters Almost fail behavior of the card, it goes into write protect mode but lets file retrieval too, he says confirmation email comes after phone call Throne mail doesn't come - March 27: Call Samsung, find another L ive agents. He says he's sending a letter. email comes. I answer emails, answer all inquiries and photo cards. - April 2nd (5 days after initial contact): Received reply email saying card photo was delivered but no immediate replies. I'll paste and resend the original replies (from the March 27 email). Samsung automatic acknowledgment of receipt - April 4 (Wednesday, 7 days after initial contact): I'm calling Samsung because I haven't heard anything. The direct agent says he will expedite my ticket. It is written that UPS shipping label will arrive within 24-48 hours. (excluding weekends and holidays) to ship my old card - April 6th (Friday, 9 days from first contact): UPS shipping label not yet received - April 10th (13 days from first contact; EDIT: upgraded to 1 star): I have never received an email from UPS. Finally called back today and the agent had NO explanation as to why it wasn't sent other than that the previous agent must have forgotten it. This guy sent an email to UPS. Just take a look. It shouldn't be that hard folks. What if the card with files I still had to back up completely fails? What if they were on business? What other choice would I have but shell out a new card and then get a replacement a few weeks later from Samsung, which was going to be an underdog at the time? Sounds far fetched, but I'm starting to think that CS agents are instructed not to proceed to the next step until the client initiates recontact each time. Pooh. UPDATE: - April 16: After receiving the shipping label, I sent the SD card back to Samsung. I never received a reply from them confirming receipt. - April 23: (just under a month after initial contact) As usual, I had to contact Samsung for an update on my RMA status. The agent put me on hold for a long time and came back to tell me it will ship today. What a coincidence! I also believe that customer service representatives will not take action until the affected consumer asks for it. - April 25th: I receive a new SD card one month after reporting the defective card 18 months after the end of the 10 year warranty period. .