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Netherlands, Amsterdam
1 Level
734 Review
36 Karma

Review on SINGAYE by Jay Chenier

Revainrating 2 out of 5

The SINGAYE Online Store's drawbacks include subpar customer service and a small selection of products.

As much as we would like to suggest SINGAYE online store for their fashionable and useful storage options, we must acknowledge that the business has certain drawbacks. Two of the primary problems we ran across while buying on their website will be covered in this review. Poor customer service is the first and most worrisome problem. Although the website is simple to use and browse, we have encountered various problems when interacting with SINGAYE's customer service staff. We've occasionally had to wait days for a response to our questions, and when we did, it was either unhelpful or incomplete. Customers who have queries or issues about their orders may find this lack of attention and support to be upsetting. The limited product selection is the second problem we've run into. SINGAYE does provide a number of storage options, however in comparison to other online retailers, we felt that their selection is relatively small. Customers may so struggle to identify the precise product they require or may be forced to choose a less-than-ideal choice. Additionally, some of the items we ordered fell short of our standards for quality and durability. Overall, even if the SINGAYE online store does provide some fashionable and useful storage solutions, we must not ignore their poor customer service and constrained selection of products. Customers that value these features of their buying experience may want to think about other possibilities.

Pros
  • A top-notch customer support crew is constantly ready to help customers.
Cons
  • Some products have prohibitively expensive shipping costs.