The tool is very efficient, as it detects all social media activities of my clients in one place! It's also easy for me to manage them via an admin panel. I can't find any downsides at this time. We have only started using integrade.ai signals but we've seen great results so far (more customers engaged with our brand) - thank you integration.AI team! Please do not hesitate contacting us if there's anything else we could be doing better. Our main goal was reducing customer acquisition costs by engaging new prospects early in their journey through our digital marketing channels.