Bought this for my teenage son as a fun gift and he and his brothers absolutely love it. They already have ZOKU slush cups, so they understand the concept. For those who gave bad reviews, here's my take on it: it's more of a novelty and should be treated as such. Don't think you will drink 2 seconds after pouring hot coffee into a cup of iced coffee, it takes about 5-7 minutes. Adding sugar will inevitably make it mushy, but that's only part of the fun. I think you can add flavoring syrups after chilling to reduce the mushyness. When you're done enjoying your drink, rinse your mug and place it back in the freezer right away. By the way, although the concept is similar to the slush cups mentioned above, they are not the same product as this cup has a stainless steel insert.
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