I like that it has all of my past history with me, including previous doctors visits as well! It was easy for our staff members in clinic who are not computer savvy at times how we could access this system so they can bill faster!! Also would be nice if you have more options when deleting old files or just searching through your file easier than now using search bar which takes time sometimes. You need some IT people around here because there isn't enough support from tech side but overall its ok once u learn everything about their program then i think things will run smooth. !