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Troy Boettcher photo
Fayetteville
1 Level
81 Review
2 Karma

Review on Land F/X by Troy Boettcher

Revainrating 5 out of 5

Terrible Customer Support, Software Moved Away from Customization

I used to be able to draw in landscape plans for my landscaping business that we would then send out our team (engineers) to install! It is very time consuming and expensive now because it has changed so much since i got here back when you could still use this software. The customer support was terrible as well - like they didn't care about their product or what customers were going through. We lost many clients due to them not being updated anymore with current products. They are making changes without even consulting us first which makes me sad considering how long these guys have been around. Use other options if possible instead!! We had hundreds of people who wanted custom designs made using drawings sent directly by email. This allowed everyone involved to see exactly where everything went before installation.

img 1 attached to Land F/X review by Troy Boettcher



Pros
  • Very intuitive UI once learned..Lots more functionality than sketchup but less robust at times..I love all its 3D modeling tools especially after seeing SketchUp Pro's new capabilities over there own toolset...They keep adding cool features every year....It also allows one click publishing via ftp servers allowing sharing across multiple
Cons
  • Will fit