I understand that repaired or "refurbished" items may have different results. My Indy headphones came in their original packaging and looked great. There were a few scuffs but to be honest with matte black products if you buy them brand new you will get scuffs as soon as you open the product. I had trouble connecting the left earbud as mentioned by other reviews, but after reading the user manual and searching the SKULLCANDY website for help I was able to fix the problem in minutes. The sound quality is what I expect. from skull lollipops. Good smooth bass, clear mids and highs. However, I don't get much volume, but to be honest, for the price and for wireless headphones, the volume is pretty good. However, if you don't want to ruin your hearing, you'll have to buy other headphones. Noise-cancellation is well above average, roughly on par with other Skull Candy in-ear headphones, which helps with peak volume that might be below average. Featuring three size options for comfortable earbuds that help you boost bass and sound. If your ear doesn't fit the three sizes listed, you probably have an abnormal ear size and need special ear tips. Overall a great product and I don't agree with the other reviews. Still a Skullcandy fan!
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