When I opened the box and looked at the console I was sorely disappointed. There was some sticky material on it, it looked disgusting. I bought the item brand new and it doesn't appear to have been used but I was disappointed that it didn't appear to be in brand new condition. Didn't feel like going through the whole return process because what's the point, it's not really anyone's fault it's just bad luck on my part I guess. So I used some oil to get rid of the sticky stuff and dish soap to get rid of the oil afterwards. I give it a low rating because it shouldn't have happened. However, since I haven't tested the console myself, I'll leave it and see how it works. Obviously, when you have to spend thirty minutes cleaning a supposedly brand-new item, it just sucks. The sticky stuff was on the front as well but every photo I took was in the reflection which was gross so just imagine the back and front looking the same. Although I managed to get rid of the sticky feeling from it, I think it was on it for a while because it smeared the back of the derailleur. Sad face.
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