The most helpful feature about this software for me as an owner of my own business, was being able to keep track with all our drivers in real-time! Tracking their hours worked each day has been very useful so far when it comes time do pay out wages or deductions from accounts receivable; I haven't found anything yet which would be bad but maybe there's something i'm not seeing? Still using only online tracking at present though - no desktop version available due to COVID situation unfortunately (but hopefully will come back soon!).