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Ari Fleet Strategic Consulting for Fleet Clients Review

5

·

Excellent

Revainrating 5 out of 5  
Rating 
5.0
Other Services, Fleet Management Consulting

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Description of Ari Fleet Strategic Consulting for Fleet Clients

A client-centric approach because every client and every fleet is unique. ARI is committed to helping our customers' continually lower costs and find efficiencies across their fleet operations.

Reviews

Global ratings 5
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Type of review

Revainrating 5 out of 5

Exceptional customer experience and unmatched professionalism

The team at AFSC are always looking out, listening in order that they can implement solutions tailored especially towards your business needs! They know what you need from them as well which makes working with this organisation so much easier than trying other providers who don't understand it's about YOU - not just us providing services!! Give yourself time before hiring but once hired stick by 'em like glue through thick & thin (literally!). Nothing really comes up too often if I'm honest…

Pros
  • Great customer support
  • Highly responsive to queries.
  • All questions answered thoroughly !
Cons
  • Some problems

Revainrating 5 out of 5

Excellent resource for QA and continuous improvement

In addition, they provide excellent customer service in terms of responsiveness when an issue arises or question comes up that's not addressed by your particular account manager; it can sometimes take several days before you receive a response from them (or never). It would be nice if there was more transparency as far as how much each consultant charges per hour but this isn't always available. Also, we've had some consultants come onboard who have been less than stellar with regard to quality

Pros
  • Quality people
  • Good product focus / deep knowledge base across all products &amp technology areas covered.
  • Professionalism
Cons
  • Some disadvantages

Revainrating 5 out of 5

Great Customer Service & Cost Reduction Experts

I like that they are constantly looking at new ways of doing business, always trying to improve processes and procedures. They have some very good people in this department who will help you with any questions or concerns that arise. Their customer service team has been great as well! We've had some really positive experiences working with them over the years. The only thing we dislike about them is how long it takes to get things done sometimes. There's not much else to say other than that. If

Pros
  • That their client support staff seems genuinely interested/impressed by our current system configuration (Fleet Management
  • FMS) which gives confidence regarding future development plans moving forward together because everything works so smoothly right off the bat without having issues down stream from hereon after implementation completion date; hence no reason why such should ever happen again since all parties involved seem fully onboarded already before starting project work ahead..with full cooperation
Cons
  • Some problems

Revainrating 5 out of 5

Very knowledgeable and professional team to assist me

I like that they are proactive in finding solutions, not reactive as other companies can be sometimes! They have been very thorough with all of my questions/concerns so far - both during onboarding process & after being hired by them (which was about 1 month ago). The support staff has also done an excellent job at answering any question or concern we may possibly come up against along this journey together!! It's difficult when you're looking out there seeing what else could potentially work…

Pros
  • Very easy to train new hires
  • Easy scheduling setup within our own program.
  • Excellent customer service team always ready no matter day(s) week hours whatever..even weekends!!! :)
Cons
  • Some little things

Revainrating 5 out of 5

Great people working at CPM Solutions - Helped our team greatly

They are very thorough, knowledgeable in the industry they work with and always up to date in new technologies that can help us streamline processes. If you're looking for someone who will be honest about what needs to change or get rid of they aren't it! They have helped me make big changes within my organization. I would not recommend them unless your looking for someone who has been through this before and knows exactly how things need to run/change. We needed help getting all departments…

Pros
  • The team works hard everyday making sure everything runs smoothly even if its difficult situations such having several different levels across multiple companies under same roof tryingto reach resolutions together
Cons
  • Almost never