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XPO Logistics Review

4

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Other Services, Freight Forwarding Services

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Description of XPO Logistics

At XPO, we work closely with companies to look at the entire supply chain and identify the opportunities.

Reviews

Global ratings 4
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    4
  • 4
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  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Great Customer Service and Fast Moving Tackle Every Time

I like that they have an open door policy for any questions you might need answered or concerns addressed while using their services! Not much really but if there is something in particular i would love them too be more specific about it as opposed to just "we are here to help" which can apply to most things. We use Xpom's services when in times of emergency - such as needing immediate shipping from one location to another during weather events. They helped us move everything within 48 hours…

Pros
  • The customer service rep was friendly & cooperative with whatever we needed at every turn, whether simple information regarding tracking details by email through regular mailings ,to assistance arranging special pick ups.I am still amazed how well done this transaction went despite all odds presented throughout
Cons
  • It is hard to say

Revainrating 5 out of 5

Great Platform, Easy To Use Software For Delivery Tracking

The most important thing I like about this system is that it has an amazing interface which makes managing my shipping process very easy for me as well as all of our employees who are using them daily! There isn't anything really wrong though - just some minor issues here or there but nothing major enough where i would say "this needs fixing". This program allows us (as business owners) to track every single shipment from beginning-to end in one place so no matter what department you're working

Pros
  • Ease Of Use &amp Documentation Tracking SystemEasy To Understand InterfaceGreat Customer Service TeamVery Helpful With Problem SolvingEfficient Processes In PlaceTo Keep Everything OrganizedAble Track Every Single Step From Purchase Order Through DeliveryDelivery Notification Available On Spotty Internet ConnectionExcellent Product, Very Well DesignedCustomer Support Is FantasticAlso Great For People Who Like Their JobAnd Love Meeting New Friends
Cons
  • Secret

Revainrating 5 out of 5

Excellent Moving Company with Excellent Customer Service

The customer service was excellent. They were very helpful in every step of our move. We had to travel out of state so that made it more difficult but they worked hard to get us what we needed as soon as possible. I would recommend this company to any one looking for the best moving service around. No problems what so ever. If you are searching for the right movers to help transport your items then look no further. This is where it all started and I am glad to say we have not been disappointed.

Pros
  • Ability To Track Your Order
  • Great Customer Service Team!
  • Easy System With A Few Minor Setbacks That Can Be Overcome Easily.
  • Excellent Communication From Everyone On Their Support Chat/Email Line And In Person Meetings At Our Office Locations When Scheduled For AppointmentsTo Complete Some Of My
Cons
  • I will keep silent

Revainrating 5 out of 5

Great fulfillment services for the ecommerce industry!

The fact I am able get my freight moved from A-Z without much hassle is good for me as an ecommerce seller, but also helps our team move in time sensitive projects through quickly which has been great! It's not perfect by any means; it can be hard sometimes getting things set up correctly so that you're doing them right or they are even making sense (to us). Ease of order management system is great for when you need an ASAP fulfillment service or if your shipping times are longer then 1-2 days

Pros
  • Great customer support.
  • Ability To track package status via mobile app was very helpful especially since i travel often between states where tracking numbers were provided vs GPS location info
Cons
  • -