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1 Level
1328 Review
63 Karma

Review on XPO Logistics by Tay Fair

Revainrating 5 out of 5

Great Customer Service and Fast Moving Tackle Every Time

I like that they have an open door policy for any questions you might need answered or concerns addressed while using their services! Not much really but if there is something in particular i would love them too be more specific about it as opposed to just "we are here to help" which can apply to most things. We use Xpom's services when in times of emergency - such as needing immediate shipping from one location to another during weather events. They helped us move everything within 48 hours- even though some items were damaged along the way due to the extreme nature of our situation (multiple blizzards).

Pros
  • The customer service rep was friendly & cooperative with whatever we needed at every turn, whether simple information regarding tracking details by email through regular mailings ,to assistance arranging special pick ups.I am still amazed how well done this transaction went despite all odds presented throughout
Cons
  • It is hard to say