The bed arrived defective. Some parts are longer than others and others shorter, making the bedding uneven. The bed is not safe for sleeping. I go to the support product forum on the manufacturer's website and is told to fill out a form with details, but it won't even let me open the form fill-out page. My daughter has already fallen in love with the bed and is very sorry that I have to disassemble it as parts came in unevenly, it's almost like they weren't cut properly. I am extremely disappointed! Because it is such a good bed and it arrived broken.
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