Printer I have about 10 months old. I loved it at first. For the price I think it's a great printer (and still think the print quality is good). My problem is that the paper feeder stops feeding paper into the printer after about 5 months. The rollers turned but did not pick up the paper to feed it. I called Canon and they sent me a refurbished replacement roller and paid for shipping to send the old one back. I was pleased with their quick response and do not agree with the reviews that Canon's service is poor. I would give this product 4 stars but I'll wait and see if I have the same issue with my replacement printer first. UPDATE: The second printer they sent me had the same problem and stopped working after two months. Then the third printer they sent me just stopped working after less than two months. I love Canon, the service was quick, but this particular printer has a recurring defect that they can't seem to fix. UPDATE #2: The fourth printer they sent me stopped working after a month. This is a complete printer bomb.
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