I bought a 6.5 gallon tank. I was missing a part and called customer service and they were great. Me, they were very professional and respectful of my situation. They immediately forwarded the missing part. The tank looks good and works great. Too bad that not all companies are like Koller. In fact, I was so impressed with how I was treated that I bought a 7 gallon for another room. I would highly recommend anyone to buy products there and the customer service there is exceptional.
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