I like how customizable it is for each organization type we have in our church! The only thing that was not great about this program when first introduced by another vendor (wasn't as nice) but they improved upon their software over time so now everything works perfectly fine!! You can even customize what fields show up depending if its an individual or church donation vs corporate/foundation etc..
If nothing came out of my feedback then would love more ways of tracking gifts received versus being just numbers - there's no way with some programs to tell who gave which gift amount unless someone has them written down somewhere else already-but other than those 2 things really couldn;t think anymore negative at all honestly because 1.) Their support team helped me through EVERYTHING possible because there were questions along throughout every step2.). They also did live training sessions here locally where i could ask any question.