The software has been easy for me to learn, it's user friendly with great support from their team of experts! I've had no issues using this product since we started our implementation in September 2016. It was very helpful when creating dashboards as well as analyzing data sets within an organization or across multiple organizations. We have used other BI tools but they were not nearly as intuitive nor did they provide such detailed reporting options like 4insight does. This allowed us to see trends at different levels which helped improve business decisions made by our management teams.