The user interface is very easy to use and navigate, I am able to quickly find my way around the platform without any issues or confusion at all! Not much so far but it seems pretty good otherwise! Nothing really as of yet - this software has been fairly new when compared with other more established competitors in the market place that have had years/decades worth experience behind them already. Definitely give NLP some consideration if you are looking into similar services out there. We needed an analysis system which allowed our team members across several different locations within one organisation to be working collaboratively together using cloud technology from their own device (Macbook). This not only allows us flexibility and efficiency by allowing the whole process to take over where we used to physically meet up face-to-face however also providing additional benefits such as data storage security and ease of access via smart devices.