I think it was very easy for me to approach because of its free trial period before committing any payment or money which really helped my business profile greatly. The experience has been amazing since we started working with them about 2 years ago now & they continue assisting us as time goes by giving great feedbacks during our work sessions regularly too! It's difficult sometimes keeping up withe deadlines given but still managing their team members are so supportive always helps even when you feel like your not ready enough yet! The entire team has been professional and knowledgeable. They have helped us build awareness around our business and provided outstanding media outreach for an event we were co-sponsoring. I cannot think of anything I dislike about the team or their work. Highly recommend! We needed assistance with creating content around our new product launch. They provided insight into all aspects of media coverage and content creation.