The customer service is great! They are always willing help you with any questions or issues that arise during our annual contract renewal time, as well has when there's an issue in between those two dates (or even before!). Also they provide us access of their network so we can manage all aspects from one place instead having multiple applications open at once - which helps greatly reduce errors/overlooked steps especially for large projects like ours where things may get overlooked if not monitored properly by more than 1 person sometimes! I like how easy it is for us to use infinitemp, they have everything we need in one place! There's nothing that i dislike about this software, but if you're looking for something with a lot of features then be sure to look at other options out there as well because it may not fit perfectly what you are trying to do. We've been able to easily track inventory levels in our warehouse without having to print off reports or write down numbers by hand.