Speaking to HP support I was told that I could add another tray to my printer even though I had previously added one. This product would give me four paper trays instead of my current three. The tray you ordered will only work if it is attached directly to the printer and not installed under an existing tray. Looks like HP only allows one tray to be added to the printer. The only other option is to buy a stack of 3 trays and delete my current tray as it is no longer usable. I would not have ordered if I had received the correct information initially.
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