I recently had the bad luck to purchase at the SUMERFLOS online store, and I must say that it was a very disappointing experience. Although they put a lot of effort into providing excellent client service, their products' quality could have been much better. Despite their claims to sell high-quality goods, the product I got fell short of my expectations and was of poor quality. Their website was also challenging to use, and the checkout procedure was overly complicated. Additionally, I experienced shipping delays, and communication with their customer service staff was not as effective as I had anticipated. Overall, I was disappointed with my interaction with the SUMERFLOS online shop and would not suggest them to others.