Microphone switch accidentally stopped working. replacement made. Jabra Support says "You can expect to receive your items within 2-5 business days. You must wait 7 business days before calling to find out the status of your replacement." My exchange took a full month of back-and-forth emails with the exchange department, and I had to pay for my own shipping label to get it to the Shipping to send. Replacement. Unprofessional.
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