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Algeria, Algiers
1 Level
428 Review
0 Karma

Review on 🎧 Discover the Ultimate Listening Experience with Native Union Monocle - MONO-BLK-DIA-MT - Black Diamond by Anne Marie

Revainrating 1 out of 5

Must be the worst customer service department

I bought this item hoping it would serve multiple functions as described in the product description. However, as soon as I received it, I found that it is not compatible with my iPhone 6. When I plug it in, it immediately starts playing music from my iTunes. This can be paused, but will start again after a short time. My attempts to contact the manufacturer to resolve the issue have been unsuccessful. has to be the worst customer service department. on the planet. I still use it occasionally when I'm around him to control his quirks, but it doesn't do what I bought it for. As it works great with my granddaughter's iPhone 5, I know it's not defective, just not compatible with my 6. Due to customer issues I will not be buying from this company again.

Pros
  • Easy to use
Cons
  • Sparse instructions