Header banner
Revain logoHome Page
Fernando Marshall photo
India
1 Level
715 Review
41 Karma

Review on πŸ–¨οΈ Brother MFC-L8610CDW Color Laser Printer, Wireless All-in-One Printer, Automatic Duplex Printing, Mobile Printing and Scanning, Amazon Dash Replenishment Compatible by Fernando Marshall

Revainrating 1 out of 5

Choose another printer

I strongly recommend not buying this printer. We bought 3 for the office and they all stopped working after running out of ink the first time. I'm seriously tired of all the 5 and 4 star paid reviews flooding Revain. Two of the ones we bought didn't register the fact that we replaced the ink (not even their support team could help). Cyan does not register even after we replace the entire ink set (not just one color). The second didn't register ink after one color ran out, no matter what we did or what customer service told us. The ink itself costs nearly $350 to replace all four colors. So you might as well buy another printer for that amount, especially since they all run out so quickly. We had them less than a month before we had to replace the ink and we were careful not to exceed the recommended duty cycle. The third worked fine for about two weeks, but then got stuck on each side. Test pages, blank pages, full color pages, it just doesn't need paper. It wasn't that we used cardboard, it was literally the same paper we've been using since we've been using the same printer. We contacted support and nothing happened. They instructed us to clear the jams, clean the wheels and when it still didn't work they told us we couldn't return it and just had to buy another one. The supplied driver is also outdated. So it doesn't matter what operating system you have, you need to contact the support team and they will tell you exactly which driver you need to install. But there's no mention of it, no year for anything, so don't forget to skip the CD that comes with it and just call right away. Just select a different printer. Maybe HP or Kyocera.

Pros
  • Best in its niche
Cons
  • Problems