Simple to use, easy customization and all-inclusive support team with quick response time. Easy navigation between different tasks as well as its ability to manage multiple projects at once makes it one of my favorite tools for project management. There's nothing I dislike about this product so far. In fact, everything works great! We are using BugUp mainly for managing our daily work processes in order to keep track of our clients' feedbacks without missing anything out. This program allows us to create custom fields that can be used across various applications or even other users within the same organization.