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43 Karma

Review on ๐ŸŽฎ Keychron K4 Gaming Mechanical Keyboard, Compact 100 Keys RGB LED Backlit, Wireless Bluetooth/USB Wired, Gateron Blue Switch, N-Key Rollover, Aluminum Frame, for Mac Windows - Version 2 by Paul Andrews

Revainrating 4 out of 5

Good keyboard, some problems

I have to say right away that this is a good keyboard. The mechanical keys are solid and work exactly as they should. It's much easier to use (for me) than Apple's "chiclet-style" keyboards. I definitely recommend this keyboard to anyone looking for a good alternative, albeit with some caveats. When you start your computer and turn on the keyboard, pressing a key (any key) often causes the keyboard to "blink" - the backlight goes out and the keyboard is unresponsive. This only takes a few seconds but can be annoying. As far as I can tell, it's also completely unpredictable. 2. In an effort (no doubt successful) to make the keyboard compact, there is no physical separation between key areas of the keyboard, particularly the arrow keys and numeric keypad. I try not to look at the keyboard while typing, but I really don't have a choice, especially when using the arrow keys. I'm too likely pressing the wrong key or typing "1", "0" or "control". It wastes a lot of time. I gave a useless suggestion to fix the problem: see below.3. The tech support is frankly terrible. I have sent an email regarding the above issues and firmware issues (see below) and an additional request. Both of them gave me purely automatic replies that didn't concern my questions at all. That was outrageous, to say the least. I noticed (in my first letter) the space issues with the arrow keys and offered to buy an extra '5', 'F' or 'J'. Key that allows you to replace one of the arrow keys - no response at all.4. There is a website for firmware updates for Keychron keyboards. There is a warning at the top of this page: "Notice. If everything works with your keyboard. Do not update firmware. There's a chance this could damage your keyboard." Really?!?! I assume this goes along with the old advice "if it ain't broke don't fix it" but doesn't inspire confidence. Also you need to disable the Mac OS Gatekeeper security feature to apply the update. that I didn't risk the (dubious at best) process given the dubious nature of Keychron's technical support. Overall a good keyboard but with some issues that a potential user might be aware of. .

Pros
  • Quality build
Cons
  • Requires socket