I like that it allows me to create my own forms as well as standard ones from their library of templates which is very useful for creating surveys or data collection sheets etc., It offers great features such as adding attachments (images) when sending out emails with reports attached so you can always see what's been sent without having to open them up separately! The only thing i dislike about this software would be its price - they charge quite alot per month but if your willing enough then go ahead otherwise there will come another competitor who has similar functions/features at much cheaper rates!! Great tool overall however the pricing may turn people off unless you use other services where cost doesn't matter too badly- also make sure all users have access because some things do require administrator rights whereas others don;t need admin permissions just login credentials.