Review on GRIDMANN NSF Stainless Steel Work & Prep Table 72 X 30 Inches With Caster Wheels And Under Shelf For Restaurant, Home, Hotel by Russ Freeman

This is, for the most part, a great product. It's very sturdy, easy to assemble, and durable. I bought the casters to replace the pegs that come with it. The casters are large, very sturdy, and work perfectly. All in all, it's a really good table.IMPORTANT! I didn't buy this for its intended purpose as a commercial kitchen prep & work table. I bought it to use as a table in my basement laundry area. But, I'm familiar with commercial kitchen equipment and if I were in the restaurant business I'd really like to have this as a prep work space. It has a large work surface, it's height is great for kitchen work, and it's easily moved with the optional casters. All good attributes.So, with that caveat, I'll say this is a great product with this exception!The packaging is dreadful. The table weighs in at somewhere in the neighborhood of 60 to 70 pounds and it comes in a long, flat box that is shipped directly from the manufacturer via FedEx, UPS, or a similar delivery service. It is NOT shipped by ebay's delivery. So, don't blame them. In fact, don't blame any of the delivery services.The issue is that the packing material used for "shielding" the table top is a light weight cardboard box with VERY light weight, 3/8 to 1/2 inch Styrofoam "protecting" the table top and there's little or no cushioning on the edges.As a result, there were multiple dents on the edges of the tabletop (see photographs).I received this item on August 20, 2020. I sent on August 21st, an email with the attached photographs to Gridmann's customer service. I wasn't asking for a replacement or a credit. I was simply letting them know that the packaging is wretched. I received 4 "We'll get back to you" replies to my message within 3 or 4 hours. But, I still haven't heard from them, 5-1/2 weeks later.So, if you need a good prep/work table for your restaurant and don't mind having a few dents on the edges when it arrives, this is a great deal.But, if you expect to receive it without several dings and dents, you might want to look for something different.And, if you buy one anyway and it shows up in the condition that mine came in and want it replaced, good luck with their Customer "Service" department, which should probably be reclassified as Customer "We Don't Care" department.