I like the fact that it is flexible and can be used for multiple purposes. I am not very familiar with SAP CPI, but I believe that it is very useful because it is a very powerful tool that allows me to see what is happening with my accounts. I have not seen anything I dislike about this software. I would like to have more features, but I have not found anything that I dislike. I have been able to solve many problems with this software, such as being able to see the history of transactions and the ability to keep track of them.