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1 Level
762 Review
60 Karma

Review on Experience Digital by Balakrishna Monzon

Revainrating 5 out of 5

Experience Digital - Online Customer Service Software

The ability to use an online platform for our customer service department has been quite beneficial as it allows us remote access from any place with internet connection which is very convenient! I have not found anything that i dislike about this product so far but nothing at all either!! It's great since we are able to provide better support through video chat or phone calls when needed compared to emails only solution of old-school methods where you had wait days before receiving feedbacks regarding your requests/queries etc.. I have been working with experience digital for over 3 years now as an admin assistant handling different tasks such payrolls to invoices etc., nothing much but it doesn't sound bad at all just yet more work lol! It has helped me grow professionally within my role whilst still being able find extra time outside of office hours when necessary by using their online portal they provide you access too via your phone or laptop which is great because i dont need be stuck behind desks any longer.

img 1 attached to Experience Digital review by Balakrishna Monzon



Pros
  • Easy accessibility, no matter what device
  • High quality webcam feature in most products provided.
  • Quality tech equipment used during repairs / exchanges if required mostly Samsung devices due them having good hardware build & high standards hence reliability& efficiency
  • A vast variety choice available depending upon needs (eating out services included)
  • Fast response times even though remotely located overseas :)
Cons
  • Mostly okay, but...