Easy access to all my customer issues with one place is amazing! I can easily track what items are missing from an order or if there is any damage that has occurred during shipment.
There is not much dislike about this platform. The only thing I would like to see is more training options for customers/users when using the online version of GroveSite. If you would prefer to go paperless as I have, then this service is great! Tracking orders and shipping status for large scale projects really helps me keep everything organized and easy to find at once!