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United States of America, Provo
1 Level
711 Review
40 Karma

Review on 🍽️ Frigidaire 18 inch ADA Compact Front Control Dishwasher - Black with Dual Spray Arms, 52 decibels, room-of-choice delivery included by Brent Shaeffer

Revainrating 1 out of 5

Frigidare will not provide a replacement under warranty, Revain will not return this product - BEWARE of his crap.

This dishwasher has stopped working properly since it was first purchased in February 2020. I attempted to return it to Revain several weeks after original purchase but was told I would have to attempt to have it repaired under warranty. Revain will not accept returns unless a third party confirms that repair is not possible. Now 10 months later I'm working on a warranty repair with Frigidare/Electrolux and it's a NIGHTMARE. DO NOT use Frigidare or Electrolux products. They suck, their warranty depends on "certified" repairers, and those repairers are scammers. Over the course of several months I get several emails saying the mechanics have ordered parts and they have arrived and when I call to set up an appointment for them to come out as instructed they tell me that they don't have the parts and they have to order them. It's pretty clear that the repair company is ordering parts from Frigidare and using them for something other than repairing my car. Frigidare won't do anything if I tell them the mechanics are lying about bringing parts. I wish I had read a review like this when trying to decide on a brand. My advice: Use ANY BRAND EXCEPT FRIGIDARE AND AMAZON.

Pros
  • Great for a small home
Cons
  • Questionable purchase for the elderly